1. Don’t multitask. “If you want to get out of the conversation, get out of the conversation, but don’t be half in it and half out of it,” says Headlee.
2. Don’t pontificate. A conversation isn’t a forum where you should expect to express your opinion unchallenged.
3. Use open-ended questions. A question that can be answered with “yes” or “no” will be.
4. Go with the flow. Don’t force a conversation to go where you expected it to. Adapt.
5. It’s okay to say you don’t know. Don’t pretend you’re an expert when you’re not.
6. Don’t equate your experience with the other person’s. “If they’re talking about having lost a family member, don’t start talking about the time you lost a family member. If they’re talking about the trouble they’re having at work, don’t tell them about how much you hate your job,” says Headlee. “It’s not the same. It is never the same. All experiences are individual. And, more importantly, it is not about you. You don’t need to take that moment to prove how amazing you are or how much you’ve suffered.”
7. Don’t repeat yourself. “It’s really boring,” says Headlee.
8. Don’t get lost in the details. People often don’t care.
9. Listen. “Listen. I cannot tell you how many really important people have said that listening is perhaps the most, the number one most important skill that you could develop,” says Headlee. “Buddha said, and I’m paraphrasing, ‘If your mouth is open, you’re not learning.’ And Calvin Coolidge said, ‘No man ever listened his way out of a job.'”
10. Be brief. A good conversation doesn’t have to last all day.
For the full article visit here: Oprah succeeded thanks to master communication skills—here are 10 tips to improve yours
“Courage is the most important of all the virtues because without courage, you can’t practice any other virtue consistently.” – Maya Angelou
Sat. August 4, 2018
I got it, but at a cost.
There was no way that I was going to miss out on getting a bowl today. I planned it out – wake up early, get some writing in, leave early.
I left my house at 11am to head into the neighboring town. It is the only place within a 10 minute drive that I can get a acai bowl. The place is called The Dancing Blender and they have a large menu with juices, smoothies, sandwiches, salads and my favorite bowl. I have not tried anything else but they all seem very good. To cheer up the place there is a young lady, probably around my age, at the register with an amazing aura. It just attracts people in a pleasant way. She also has the biggest warmest smile in place so she just makes people want to smile back.
Have to get going!
My planning turned out to be poor. I thought an hour would have been plenty of time to get to the lady I work with but I was very, very wrong. Running late I shot across town to jump on the parkway. I needed more time and had to make up for it with speed. At every red light I munched on my bowl until I hit the highway where I need both hands.
The parkway was a bit packed but I was able to weave in and out between the gaps in the lanes. I will never understand why people cannot keep a simple pace. If they want to move slow then fine, but in the SLOW lane. NOT in the middle of the highway. Luckily, I made it to the lady I work with 5 minutes after our scheduled meeting time, 12:35pm. To my surprise she was nowhere near ready. I was rushing even though I had time to spare. It was okay though because I was able to help her son and his friend, who joined us for the day, finish loading up.
Around 1pm we left.
Let the catering begin!
Today we were going to be catering for a very lovely lady who has helped us in the past with other jobs. It was her mother’s 80th birthday party and we were invited to help with the celebration. With eight items on the menu it was going to be an interesting one. And it was.
For 2 and a half hours we served people like never before. Her son and friend actually walked around with a tray like servants at a black-tie party handing out little plates of hors d’oeuvres. It was a weird one but it seemed to be functioning well for our first time attempting something like this.
Towards the end of the shift is when people started to get picky. Some wanted one item where others wanted another. Honestly, we did not pay too much attention to it. We had many things to push out and not much time left to do it. So instead we put it all together and sent the boys out. The crowd was able to pick as they pleased.
By 6pm we finished. As we packed up we got a little surprise. Rain. Yes, once again the rain comes out of nowhere. It is really odd how often this is happening. But it only lasted for about 10 minutes so it was fine. The rain was also really cold which felt good against my skin after sweating away.
Let finish up the day.
On the way back to her house we stopped at Wawa for milkshakes. We worked hard so why not treat ourselves with a little reward. The small things in life are always the best. Especially the sweet drinkable desserts. Yum!
Back at her house we unloaded everything and as the kids went into the basement to hangout she and I stepped outside. For 10 minutes we sat on the porch talking about the future of her business. I have faith it will work out but she is the ‘doubt’ phase. I am not confident that her feeling will pass once everything is up and running itself. It also got me thinking about my own business.
I envy her will to grow as a business owner and question my own ability. Am I meant to run a business or meant to work for someone the rest of my life? I tell myself I need to work harder at it but yet I have not begun to. I really need to think about my future more and truly learn how to prioritize.
“Life does not owe you anything because life has already given you everything.” – Ralph Marston
Fri. August 3, 2018
A fantastic day awaits!
I woke up at 9:45am with the intent to get up a lot earlier. To add to it I stayed in bed until 10:20 when I realized my morning was running short. I needed to leave by 11 in order to hit the road and meet with the lady I work with. Today was our day off but we decided to hang out and head into PA.
Before heading her way, I made a stop at the bank to deposit some money. My account was getting low and bills needed to get paid. I really wanted to stop somewhere for breakfast but I left the house after 11 cutting my drive time. All morning I was thinking about an acai bowl and how delicious it would be. Too bad I could not stop. Making my way to her I could tell today’s weather was going be weird. The clouds were grey but very blue in certain spots. Almost like yesterday but a bit sunnier.
At her house by 12pm we hit the road together. Today was going to be my first day seeing her new café. I have been meaning to take a drive for it but never had the opportunity so I was excited we were going. I was probably more excited to hang out with her outside of work.
What a meal!
The café is in New Hope, Pennsylvania. About an hour out from where we live. It is far but well worth it. The town is beautiful. Lots to see, do and eat. The best part is that the really good food is across the bridge in Lambertville. Before she took me to see the café we stopped at an amazing Mexican Peruvian restaurant, El Tule. From the outside it looks like a house but on the inside a completely different feel. Small but spacious, warm and comforting and just a great place to be. They even have seating outside so people can enjoy the weather while they eat.
While there we placed our order as we waited for her delivery of supplies to arrive at the café. It was the main reason for being in town. The second our food hit the table she got a call. The delivery was waiting for her. She had to go. Leaving me at the table with two plates of food. Man the looks I got were intense. They must have thought she had broken up with me. If only they knew it was business. It was funny. The waitress even wrapped up her food to go. For 30 minutes I must have looked lonely because the waitress was very sweet.
The lady I work with did come back and the waitress being as sweet as she was re-plated the food and heated it up. Great place.
The new place, sort of.
After getting our fills we went back into New Hope so I could get a tour. First up was the café. Nice and spacious with 13 or so shops ranging from deserts to drinks to meals. I cannot wait to start working the counter. It is going to be a great change of pace for the winter. Not only that, I plan on making friends with everyone there so I can try all of their foods.
After that we walked the town as we waited for her second delivery to arrive. We viewed the river bend from a place we probably should not have. Visited many shops with many random and interested things. Especially this one really cool shop Celt-Iberia Traders Inc by the Bucks County Playhouse. They had very well-crafted jewelry, clothing, pottery and little items.
Speaking of clothing they had a really nice blazer that I wanted. It cost $250 but would have looked great on me. The only problem was they did not have slim sizes. The smallest blazer they had I could swim in. But there was a hat she really liked but did not want to buy herself. After talking about it for 15 minutes I picked it up, brought it to the register and handed the man my debit card. She did not want me to buy it but the hat looked cute on her and she deserved it.
Walking back to the café she was able to get in contact with the delivery driver of her second shipment. His estimate of time was horrible. Sitting at the café we waited for a half an hour for him come. While waiting we had smoothies and juice from our new neighbors, GreenStraw. I have a feeling we will be buying from them often.
The side job.
Finally arriving, the delivery man rolled the merchandise across the street and through the door on his pallet jack. Him leaving us, we were a bit screwed. He left the salad bar blocking a doorway that is unusable, as instructed, but the property manager, maybe someone else, was not having it. We had to unpack the heavy thing that required more work than necessary. After cutting the plastic wrap and cables we had to cut the box open. Simple. The complicated part was ripping the wooden planks apart from themselves to get it out. It took us a bit.
Around 7:15pm we finished and headed out. To reward ourselves she introduced me to a very tasty ice cream shop called oWowCow. Handmade ice cream with multiple unique flavors. It was so good that after walking around town eating it, I went back for a cup to eat on the way home.
We got to her house by 8:30, said our goodbyes as she left to pick up a few more items for a catering we have tomorrow. I sat with her some chatting before his friend came by. At that moment I took off. I was beat from the heat of the day.
Home by 10 I relaxed for a bit before jumping in the shower to turning in for the night.
The entire day it rained on and off. What is up with this weather?
“The best revenge is massive success.” – Frank Sinatra
“Don’t hide your scars. They make you who you are.”
– Frank Sinatra
Thurs. August, 2, 2018
It’s a better day.
I tried my best this morning to write before leaving the house. I even woke up early around 8am in hopes of redeeming myself from yesterday. I just could not get a hold on anything with my mind shut down and will broken. This time I did a little something and it felt great.
Today the lady I work with and I met at a Party City headquarters. We have been there before and really enjoyed the company and its people. I have yet to meet someone grouchy or snotty. They are all happy and excited. It is actually really cool to see that many people from one building could be so enthusiastic. But before I got there I had to get something in me that would put a smile on my face.
Across the street for the office building is a Dunkin’ Donuts. It is so close that if I really wanted to I could have parked at Party City and just walked over. While at the register the cashier guy let me in on a new item. Something that I never thought would happen but makes sense as far a business tactic. They now sell chicken strips. That is right, chicken strips. I did not try them but I was told they are not that bad. Kudos to Dunkin’ for trying to make a dollar.
Working at the headquarters was great. That was until it started to rain and stop and then return without a warning. Not even the weather person could have predicted this sporadic downpour. Sometimes it would drizzle and out of nowhere just drop buckets of water for all to wear. The good thing about it, the rain was cool and felt amazing.
On to the next.
We finished up around 2:30pm. Leaving the headquarters an hour later to head towards our next location for dinner. It was about 25 minutes away and seemed simple to get to. Within 3 minutes of actually getting there I made a wrong turn on the highway getting rerouted for an extra 10 minutes. I could not believe how close, yet so far I was. I was so confused as to how I ended up in that position. But believe or not everything worked out. I had to sit at so many red lights that I was able to eat my late lunch. I was happy.
Finally, at the location I met up with her. To think I was behind her the whole time until that wrong turn. I am surprised that she never brought it up honestly thinking she would. It seemed me getting lost was not important. What was important, getting everything set up once again for dinner.
For about 2 hours it poured again. Leaving us in doubt of any profitability. But then out of nowhere the skies cleared up, not a single cloud, and the sun was out nice and bright. I do not remember ever experiencing a day like this. From darkness to light, back to darkness to light. I think the heavens were even confused.
The rest of the night we did well. Just a little over lunch making coming out in this crazy weather worth it. After a day like this I was glad to see us in the green. We were worried that we would not be.
10pm. On the way home I could see the sky lighting up as if it were fourth of July again. The rain was coming for its finally show and I knew it would be heavy. Luckily, I made it home in time. Just as I pulled into the driveway it started to drizzle. As I pulled out my house keys it started to pour. Thank goodness we left when we did.
Those USB Type-C cables that I ordered the other day, work great!